So this week is a week I was looking forward to. The release of Dead Space 3! I absolutely loved the first one and liked the second one, so I’ve really been waiting for the third one. And the trailers for it hasn’t disappointed. But now it all has a bit of a bitter taste thanks to the publisher EA and Visceral Games for sticking with EA!
If you wind back the clock to pre-World of Warcraft and most of the games I played wasn’t legally acquired. Not something to brag about but something changed with WOW but probably more because of the evolution of Steam – a great way to buy your games and download them digitally to your hard drive over the web. It was a lot more convenient than going to the store, buying a physical CD/DVD and installing it. Not to mention when you felt like playing it again you had to find the CD and hope it still worked. With steam you just download it again and play. My Steam library has more games than can be displayed on the page so I’ve been using that a lot. I actually bought the first two Dead Spaces through Steam.
Then EA decided to start their own. I don’t remember what the first one was called but I bought Command and Conquer and it wasn’t as good as Steam. Then they decided to ramp it up and started Origin which is their own Steam platform and the only way for EA games to be digitally retailed (at least in EU). And I’ve bought the Battlefields, Syndicate and even bought Dead Space 2 again since it was that good. But I can’t say I like it. Things like them defaulting the install dir to C: (which nowadays is pretty small when most gamers have SSD drives as C:), and it’s not cheaper to buy them there. Actually it’s cheaper to buy codes off web-stores that you then claim in Origin to get the game. I did that with Battlefield Premium and it saved me $20. It’s why I jokingly call it O(verpriced)rigin. But now they’ve taken it one step further with the launch of Dead Space 3!
I preordered it around Christmas cause I had some money over and it now finally showed up in my library. But guess what? It’s not playable until February 7th! Why is that a big deal? Cause it’s a EU thing – my friends in the states are already playing it!!! And there is no possible practical reason to delay it – it’s not like they are gonna translate it or make it less violent for our censorship or anything. There’s no reason to delay it for 2 days for us! It pissed me off! But here’s the kicker – it’s available on Torrent sites! So if I wanted to I could’ve played the game yesterday, albeit illegally obtained.
And now I ask the suits that are making the Origin decisions this one simple question – give me ONE good reason why I shouldn’t download it from Torrent and play it now? Because of your idiotic no-refund rules I can’t get my money back so my money will still be yours so don’t dare play the “support the developers of great games!” card. Just give me a reason why I should use your service over downloading it through torrent? Anyone? How about “to enjoy the multiplayer”? To hell with multiplayer, I play Dead Space because of that “one man against the universe and winning” feel so multiplayer is directly negatated. Anything else?
This is what drives piracy – poor executive decisions. And whom does it hurt? Your customers and your developers. Because there is no way in hell I’m going to enjoy Dead Space 3 now because of this idiotic thing that forces me to the world of Torrents to play I game I purchased! That’s who, but what do you care – it’s the bottom line that counts isn’t it? Maybe if you would play by the rules and offer refunds or the ability to second-hand sell my digital games, your bottom line would take a hit. But I promise you I will never buy a game through Origin again – this was the last straw!
Updated: I gave it a try and talked to a EA advisor through their support and ask for a refund. It went as expected, if you’re expecting corporate greed and customer service incompetence at understand the issue that is.