What MFA method is used by how many users

SCENARIO
You want to know how many users are using SMS for MFA or mobile app to change user behavior to drive adoption of the MFA app.

PROBLEM
By default when users enrol with MFA they click “Next” all the way and end up with SMS authentication, regardless of what information we provide them with. And the way Microsoft stores this information isn’t very friendly for us to see this easily.

SOLUTION
I wrote this to demonstrate to management that users indeed doesn’t read the e-mails sent out to them which detailed that they should use “Mobile app” verification and what actually happened was they just clicked “Next” all the way and ended up with SMS authentication. In our case we ended up with about 2% of users chosing the application!


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stoff

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